Remote Learning & Chromebook Support
Jeffco Tech For Ed 1:1 Chromebook program for all WR 9th 10th & 11th graders.
Devices are for ALL Students.
More information and details about the Jeffco Tech for Ed program.
Broken Device?
If your device has physical damage, students should contact [email protected]
Chromebook Troubleshooting
Before calling the district's family/student IT department (303) 982-3438, please try the following tricks:
Logins:
Use a Chrome browser and make sure you re logged-in with your School Google account (not a personal account)
Use the log-in "Sign in with Google" button whenever it is presented
For other district applications (like www.Jeffco.Schoology.com), use your school ID only (not full email) and school password
Update: make sure your Chrome browser is updated: https://docs.google.com/document/d/1Rvg5NsfWkuLEG3Ea_wRbi2O87JZ8JE68dRqO-Ew-mHg/edit?usp=sharing
History: Clear your cache/history to "All time": https://docs.google.com/document/d/1octWCBmdU2c36oC2WlI-4RmCSdhGqd7jTI-w0TMUgL8/edit?usp=sharing
Extensions: Clear out your extensions: https://docs.google.com/document/d/1jlnJ_FtYfuIdALfs7HICwQ3ki09fy_3H-yCxvqUMY4E/edit?usp=sharing
There are a lot of extensions and games students add that mess with features on your device. So, we need you to clear out anything that isn't school-used
Restart: Shutdown your chromebook; wait 10 seconds before restarting. Don't just close the lid, Restart your chreombook often.
Reset Chromebook: If the above tips didn't solve your issue then do a Chromebook Reset (this will wipe the device and you will need to reconnect to your home internet)
For more support, please visit Student and Family Technical Resources for help including support for Jeffco Chromebooks. You can also go to the Chromebook Support Page for additional chromebook specific support.
If your issue can’t be resolved using the above steps & link, students can either google chat or email Dan Watkins
Tech for Ed Program Information & Technology Agreement
1:1 Parent information presentation to get more details on the program.
Also, students and parents should be familiar with the district technology agreement.
Please visit the Jeffco Tech For Ed page for lots of details and resources.
WARRANTY INFORMATION
During In-Person Learning
Students should bring a charged chromebook to school each day. If students are having a problem with the chromebook or if there is damage they should bring to the Library for assistance and next steps. Students are financially responsible for all repairs. See links above for information on accidental repair warranty options.